Knowledgepool is relaunched following the bringing together of key capabilities across Capita Learning. The expanded Knowledgepool is now better able to service customers by combining managed service learning, with training delivery and industry leading apprenticeships.
Knowledgepool was first founded in the 1960’s as the internal training division of ICL. An independent company since 2000, we expanded on learning delivery ten years ago and used our first-hand experience to focus purely on learning management with a vision of becoming the world’s leading specialist in managing and optimising learning activity and learning operations, and the primary source for learning analytics and performance data.
Dave has a detailed understanding of the training landscape having worked in the sector for the whole of his career, initially as a school teacher; in a corporate learning with Babcock International; operating Centrica Plc’s academies; and subsequently joining Capita.
His experience includes people management, strategy, transformation, and cultural change.
Responsible for the operational performance of our managed learning service. She has 17 years’ contact centre and operational experience including people attraction, retention and development, business continuity, resource planning and improving customer experience through continual improvement and driving transformational change.
Sarah’s operation teams of c.350 deliver more than 170,000 interactions and course booking requests for over 80 corporate customers per annum
GLOBAL PROCUREMENT DIRECTOR
Secures value through effective global procurement strategies. His experience includes organisation transformation, outsourcing and off-shoring, and group-wide behavioural change programmes.
Career highlights include implementing outsourcing processes and the development of strategic supplier relationship and compliance management. As Global Head of Procurement with Novartis, based in Zurich, he was responsible for the Global Corporate Spend Categories (Professional Services, Human Resources etc.) across 50 countries.
Knowledgepool has unrivalled access to the L&D market, with 5,000+ partners and suppliers. We also benefit from the investment Capita has made in the sector and enjoy a privileged position with a number of organisations also part of the Capita Learning portfolio. This significantly extends our service offering and breadth of expertise.