Knowledgepool appointed sole e-Learning provider to Prudential

KnowledgePool appointed sole e-Learning provider to Prudential

Prudential has appointed KnowledgePool, the worldwide learning solutions provider as sole supplier to design and deliver a comprehensive e-Learning service encompassing the following:

  • Conversion of knowledge-based, Prudential product training courses into an e-Content format
  • Design and development of new e-Content
  • Maintenance of existing and new Prudential-owned, e-Content
  • Advice and assistance with evaluating and sourcing appropriate, existing generic e-Content

Acting as a prime contractor where materials are to be sourced from other e-Content providers,. Established in 1848, today Prudential is a leading international financial services company with 16 million customers, policyholders and unit holders and over 20,000 employees worldwide. Regulatory training requirements sit alongside business and professional training at Prudential creating a comprehensive portfolio with an extensive ongoing requirement to add new courses and update existing material. KnowledgePool works in close partnership with clients collaborating effectively to the benefit of both parties. This approach enables KnowledgePool to assist client organisations to drive down their costs through streamlined development processes and economies of scale derived from consistent branding, re-use of assets and code. It also enables KnowledgePool to develop a clear understanding of clients’ corporate strategy and culture, enabling them to offer value-add consultancy and services appropriate to clients’ needs. KnowledgePool and Prudential will define a common look and feel for e-content including branding, screen layout, use of colour and navigation. The content will be designed to be engaging and interactive and will reflect the Prudential’s ethos and values. As the project rolls out, features such as tracking, validation and evaluation will be added to Prudential’s learning system creating a valuable learning resource within the business.

“This significant contract underlines the critical importance of effective people development within successful organisations. We are seeing more and more organisations demonstrating that they understand the need to link skills development with business strategy, contributing to actual business performance.”

David Welham, Director of Learning Technology at KnowledgePool commented.