KnowledgePool continues to rank at the top

Europe’s leading managed learning service provider named a Top 20 global training outsourcing company by TrainingIndustry.com

Knowledgepool has once again been recognised as one of the world’s best learning outsourcing companies by TrainingIndustry.com. This recognition follows TrainingIndustry.com’s annual assessment to determine suppliers’ expertise, experience and capabilities, distinguishing those best suited for world-class outsourcing engagements. This is the ninth consecutive year that KnowledgePool has been awarded this ranking, demonstrating the company’s continued commitment to delivering a first-class service to its clients. The Top 20 list recognises the leading training outsourcing companies for their high quality services and comprehensive capabilities. All have demonstrated experience managing major BPO engagements, and use their influence and expertise to advance the training industry.

The full list, including KnowledgePool’s listing can be viewed here. Commenting on the announcement, Al Bird, Managing Director of KnowledgePool said; “We are delighted to have been listed as one of the Top 20 global training outsourcing companies – for the ninth year in a row! Now firmly established as part of Capita plc, our learning services offering is stronger than ever as we continue to expand our capabilities. We are particularly excited to be recognised for our geographic reach, innovation and impact, as we continue to respond to our clients’ needs and support them with their managed learning. This accolade is further testament to the motivation and commitment of our people to deliver a unique and highly-effective approach to managed learning.” The evaluation criteria for this year’s “Top 20 Training Outsourcing Companies” list included the capability to deliver multiple types of training services, industry visibility, innovation and impact, company size and growth potential and the company’s strength of clients and geographic reach.

“This year’s top 20 training outsourcing companies shows the dominance and staying power of some of the core brands in our industry,” said Ken Taylor, president, Training Industry, Inc. “Client needs are continuously evolving and these organisations are able to demonstrate a commitment to innovate and meet their needs.” “As BPO in the learning and development space continues to morph, so do the top companies,” said Doug Harward, chief executive officer, Training Industry, Inc. “A learning leader’s needs can range from a simple content project to a comprehensive process outsourcing initiative for some or all of the functions. These top companies are up to the challenge and bring ideas exercised across their many engagements around the globe.” KnowledgePool was also ranked as a ‘Top 20’ Training Outsourcing Company in 2007, 2008, 2009, 2010, 2011, 2012, 2013 and 2014.

“This year’s top 20 training outsourcing companies shows the dominance and staying power of some of the core brands in our industry. Client needs are continuously evolving and these organisations are able to demonstrate a commitment to innovate and meet their needs.”

Ken Taylor, President of Training Industry, Inc