Knowledgepool Group Ltd is awarded ISO 9001:2000 Quality Accreditation

KnowledgePool Group Ltd, the learning services company, has been awarded the ISO 9001:2000 Quality Accreditation

KnowledgePool has received ISO 9001:2000 certification for its UK learning services. The certification, which was awarded by leading ISO 9001 certification specialist SGS, signifies that the company meets the comprehensive set of management requirements established by the International Organization of Standardization (ISO). ISO 9001:2000 certification is designed to provide assurances to customers that KnowledgePool has an established, well-documented system in place to ensure the quality of its learning services. As part of the certification process, an independent auditor visits the company every six months to confirm that quality standards continue to be met.

KnowledgePool previously held ISO 9001:1994 certification.ISO 9001:2000 specifies requirements for a quality management system where an organisation;
needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and
aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements. For further information about ISO standards, please visit:

For more information about KnowledgePool, please call 0800 783 1765 or e-mail

“Achieving the ISO9001:2000 Quality Accreditation is another key step in the ‘re-launch’ of the ‘new KnowledgePool’ as a premier supplier of learning services. It is a recognition that we continue to offer outstanding service to our clients. The ISO9001:2000 certification, following on from the Institute of IT Training re-accreditation earlier in the year, demonstrates to the market that KnowledgePool is continuing to develop its position as a high quality professional services organisation”.

Rod Edwards, Chief Executive of KnowledgePool Group