Knowledgepool named as one of the world’s top training outsourcing companies

Managed learning services company KnowledgePool has been named as one of the top 20 companies in the training outsourcing industry, by the web-based knowledge community A selection committee from evaluated the corporate competencies and business capabilities of 275 industry-leading providers, including their strategic alignment, content development, portfolio management, delivery, administration, strategic reporting and analysis, leadership, financial strength, geographic reach, technology integration and cultural compatibility.

KnowledgePool was judged to have demonstrated innovation and excellence in 13 capability areas – identified as critical for consideration by training buyers – and in the core competencies required in 22 business processes covering administration, content, delivery and technology. Paul Jefferson, CEO of KnowledgePool, said: “This is a great compliment for us and we are delighted to be recognised as one of the world’s leading providers of training outsourcing. The ‘Top 20′ companies recognised by reported significant revenue growth of 32% in learning BPO services from 2005 to 2006 and have projected an additional 30% increase for 2007. This high level of growth shows that training outsourcing is rapidly becoming a preferred business strategy for organisations that want to enhance the value from their learning activities. With our experience and expertise, we’re well placed to help clients benefit from a flexible, technology-enabled, vendor-independent managed learning service.” With 40 years’ experience in the training industry, KnowledgePool manages learning for major clients such as British Airways, Fujitsu Services, the Home Office, Lloyds TSB and Merrill Lynch. Its six key services are consultancy; training administration; supplier management; bespoke training programmes; evaluation and management intelligence. is a dedicated online community for the training industry which provides objective information on how to create sustainable value through learning services. Last year, selected KnowledgePool as one of the top 10 global emerging leaders in training outsourcing, after judging that the company was capable of providing world-class outsourcing engagements.

For more information, please call KnowledgePool on 0870 320 9000 or e-mail

“Our criteria for selection to the ‘Top 20’ list was expanded this year to ensure that the most deserving and accomplished companies were recognised for their high quality of training services and comprehensive capabilities. Special attention was given to the use of best practices in learning analytics and evaluation methods as well as demonstrated strategic alignment of training BPO services with client business goals.”

Dr. Jim Hanlin, Chief Marketing Officer of