27 Mar Knowledgepool ranked top once again
Managed learning provider named a Top 20 global training outsourcing company by TrainingIndustry.com
KnowledgePool has been recognised as one of the world’s best learning outsourcing companies by TrainingIndustry.com. The accolade follows TrainingIndustry.com’s annual assessment to determine suppliers’ expertise, experience and capabilities, to determine those best suited for world-class outsourcing engagements. This is the 8th consecutive year that KnowledgePool has been awarded this ranking, demonstrating the company’s on going commitment to delivering a high-quality service to its clients.
The Top 20 list recognizes the leading training outsourcing companies for the quality of its services and comprehensive capabilities. All companies listed have demonstrated expertise and experience in managing major Business Process Outsourcing (BPO) engagements as well as creating a significant impact on the industry.
Commenting on the announcement, Al Bird, Managing Director of KnowledgePool said; “What an exciting way to add to an exciting year for KnowledgePool. To be recognised for the quality of our service and our comprehensive capabilities is particularly exciting for us, as both of these areas have been a real focus for KnowledgePool in recent months. Our acquisition by Capita has meant extra investment, more resource and an increased client base, which in turn has enabled us to expand the capabilities of our team and our service offering. This represents an exciting new chapter for KnowledgePool and an opportunity to further support our clients with their managed-learning needs. In addition, service quality has always been a high priority for us – we seek to constantly delight our clients – and so we are very happy to be recognised for this continued hard work.”
The evaluation criteria for this year’s “Top 20 Training Outsourcing Companies” list included the capability to deliver multiple types of training services, industry visibility, innovation and impact, company size and growth potential and the company’s strength of clients and geographic reach.
“This year’s Top 20 Companies offer an extensive range of training services and partnerships to support deals covering all regions globally,” said Ken Taylor, Chief Operating Officer, Training Industry, Inc. “The companies showed continued growth in keys areas like program delivery and custom content development.”
KnowledgePool was also ranked as a ‘Top 20’ Training Outsourcing Company in 2007, 2008, 2009, 2010, 2011, 2012 and 2013.
“This year’s Top 20 Companies offer an extensive range of training services and partnerships to support deals covering all regions globally. The companies showed continued growth in keys areas like program delivery and custom content development.”
Ken Taylor, Chief Operating Officer of Training Industry, Inc