In 2010, a leading motor company reviewed its existing outsourced training provision, benchmarking against alternatives available in the marketplace, and seeking a provider that could perform as an extension of its own internal learning and development teams in both the UK and Germany.
The company appointed Knowledgepool in August 2011, subsequently commenting that the company saw particular benefit in our economies of scale, consistent quality standards applied through centralised administration and supplier management functions, best practice consultancy, and our people’s passion for training.
Our Managed Learning Service provides the company with a team of dedicated learning advisors who handle all training requirements for the company’s UK corporate and manufacturing locations which employ around 11,000 staff. The service is delivered by Knowledgepool staff based on site at the company’s location and supported by our Shared Service Centre. We deliver our service using the company’s internal learning management system (LMS) so that it is seamless for the learning community.
Throughout our relationship with the company, the Knowledgepool team has operated as an integrated learning and development function — working directly with the business to scope, procure and deliver training across all areas. We provide a team of specialists to support the company’s UK learning and development team, working closely with the main the company of Europe learning and development team. Each member of our team is aligned to a Centre of Expertise: IT, professional and leadership development, organisational development, and technical.
Knowledgepool’s Managed Learning Service for their technical, engineering, health and safety, leadership and behavioural, and apprentice training provision includes:
As their Managed Learning Service partner, we have worked with the company to transform the way that they manage learning. We have eradicated wasted effort, focusing on service quality — with two new onsite resources hired to work at the organisation’s engine plants. This has resulted in significant resource cost savings, and through improvements in purchasing, contract bundling and scheduling decisions, an 18% increase in training volume has been achieved without any additional spend.
We continue to help the company to work smarter, drive up operational efficiency, focus more clearly on business partnership, and improve the quality of learning.