How We Do It

How do we do it?

By rethinking the L&D process at every stage. Whether you need to transform your training administration or innovate your supply chain, Knowledgepool uses the latest tech and techniques to improve your bottom line.

What’s our process?

We focus on our clients’ immediate practical challenges.
Then we add value directly where it makes a difference. It’s as simple as that.

Here are six ways in which we turn your L&D into ROI.

1

We improve the skills of your workforce. Our extensive training capability gives you access to the widest possible range of training providers in the industry, as well as best practice methodologies for multiple learning channels.

2

We create strategies based on insight. Our proprietary analytics platform allows us to develop L&D strategies driven by data, not ideologies, tackling both current problems and future challenges such as skills shortages, engagement, retention, cost efficiencies and regulation.

3

We simplify processes. Our clients discover new, leaner ways to handle their complex and ever-changing business needs, such as achieving consistency across multiple sites, languages and currencies.

4

We enable innovation. Our scale means we can address the cost challenges that often lead to under-investment in the latest technologies and expertise, ensuring you always have the best possible resources to help your learning succeed.

5

We manage risk. Our competency management services make sure that your processes are robust, up to date, and able to adapt to the constantly changing regulatory burden and new businesses challenges that emerge.

6

We increase efficiency. Our tried and tested operating model improves the effectiveness of your L&D and delivers direct cost reductions, while our continual investment in new development and automation ensures that your learning evolves for maximum efficiency.

HOW WE DO IT

IMPROVE
SKILLS

Skills shortages continue to be the number one preoccupation for senior executives and are universally considered to be a factor in negatively impacting the performance of organisations. Demographic shifts, technological advances like automation and the demands placed on organisations to grow run the risk of accelerating the negative impact of these shortages. The result is that you have to take control of developing the skills of your workforce and if you do, and do it effectively, you have the opportunity to develop a true competitive advantage.

We improve the skills of the workforce, delivering better business results, through our own extensive training capability, access to the widest possible range of training providers in the industry and best practice methodologies in multi-channel learning. This can encompass the entire curriculum, including industry-specific specialist skills, professional qualifications and apprenticeships.

KEY BENEFITS OF OUR
INTERVENTIONS:

Demonstrable behaviour
change in learners

Improved productivity
and performance

Improved employee
engagement and retention

L&D still suffers from a lack a true visibility across the organisation and continues to struggle with the challenge to definitely demonstrate its impact through measurable ROI. From the practical challenge of extracting data from multiple sources to the specialist capability needed to interpret the data and draw insight, organisations are seeking our help to make sense of what is going on and to make more informed choices.

Our analytics platform brings insight and informs data-driven L&D strategies that identify current problems and solve challenges such as future skills shortages, engagement, retention, cost efficiencies, regulation and changing business needs.

HOW WE DO IT

DATA
ANALYTICS

L&D still suffers from a lack a true visibility across the organisation and continues to struggle with the challenge to definitely demonstrate its impact through measurable ROI. From the practical challenge of extracting data from multiple sources to the specialist capability needed to interpret the data and draw insight, organisations are seeking our help to make sense of what is going on and to make more informed choices.

Our analytics platform brings insight and informs data-driven L&D strategies that identify current problems and solve challenges such as future skills shortages, engagement, retention, cost efficiencies, regulation and changing business needs.

KEY BENEFITS OF OUR
INTERVENTIONS:

Data-led strategic
descision making

More compelling
business cases

Improved boardroom
engagement

HOW WE DO IT

PROCESS
SIMPLIFICATION

Inefficient processes across L&D result from any number of factors, such as mergers, multiple legacy systems, lack of specialist staff and aging or poorly defined practices. The effect is typically evident in poor stakeholder satisfaction and poor value for money, placing an even greater pressure on L&D budgets.

We simplify processes to improve the experience for our clients, handling the complexity of ever changing business needs and issues such as consistency across multiple sites, languages and currencies. Our investment priorities focus on the people, processes and technologies needed to meet the demanding needs of our customers. Operational effectiveness in managing learning is our core business and we benefit from economies of scale and the ability to employ genuine subject matter experts using industry-leading workflow tools, automation platforms and shared services.

KEY BENEFITS OF OUR
INTERVENTIONS:

Measurable
efficiency gains

Improved stakeholder
engagement and satisfaction

Greater value
for money

Investment in the latest technologies is a particular challenge for L&D. Add to that the difficulty in navigating internal IT approvals and transformation of the L&D function can be a long and drawn out process. Working with a partner that understands the challenges and is able to offer a route to overcome them can deliver a clear advantage.

Our scale means we can address the cost challenges that often lead to under-investment in the latest technologies, innovations and expertise by organisations – we use our long-term investment capability to accelerate your performance. Understanding and deploying the latest technologies is core to our ability to meet the needs of our customers. From LMS’s to social learning, gamification, virtual and augmented reality and simulations there endless possibilities to drive performance and innovation.

HOW WE DO IT

TECHNOLOGY
DEPLOYMENT

Investment in the latest technologies is a particular challenge for L&D. Add to that the difficulty in navigating internal IT approvals and transformation of the L&D function can be a long and drawn out process. Working with a partner that understands the challenges and is able to offer a route to overcome them can deliver a clear advantage.

Our scale means we can address the cost challenges that often lead to under-investment in the latest technologies, innovations and expertise by organisations – we use our long-term investment capability to accelerate your performance. Understanding and deploying the latest technologies is core to our ability to meet the needs of our customers. From LMS’s to social learning, gamification, virtual and augmented reality and simulations there endless possibilities to drive performance and innovation.

KEY BENEFITS OF OUR
INTERVENTIONS:

Deployment of
best-in-breed technologies

Improved user experience
and learning outcomes

Improved value
for money

HOW WE DO IT

REGULATORY
COMPLIANCE

Changes in regulation are constant and the overall regulatory burden is increasing in many industries. This increases the demand for effective training and places further pressure on L&D budgets.

We manage risk and adapt processes to handle the constantly changing regulatory burden, which require a clear and effective competency management capabilities in certain industries. We also overhaul the approach to training mandatory and compliance topics, which should not be treated as an exercise in proving that staff have taken the course, but rather should demonstrably improve compliance and reduce risk. Gamification, virtual and augmented reality and simulations offer significant opportunities to improve the impact of any training driven by regulation.

KEY BENEFITS OF OUR
INTERVENTIONS:

Improved
competency

Cost
effective

Reduced
risk

Delivering year-on-year savings, addressing areas of waste and channelling budgets to key priorities require a focus on the total cost of learning. Beyond the expenditure on internal training teams, external training vendors, admin staff costs and technology we now add apprenticeships, through the levy. It is clear that a holistic approach is required to genuinely transform L&D and get value for money.

Our tried and tested operating model improves effectiveness and efficiency, delivering direct total cost reductions in learning, and we continue to invest further in development and automation to allow us to pass on further benefits to our clients.

HOW WE DO IT

TOTAL COST
REDUCTION

Delivering year-on-year savings, addressing areas of waste and channelling budgets to key priorities require a focus on the total cost of learning. Beyond the expenditure on internal training teams, external training vendors, admin staff costs and technology we now add apprenticeships, through the levy. It is clear that a holistic approach is required to genuinely transform L&D and get value for money.

Our tried and tested operating model improves effectiveness and efficiency, delivering direct total cost reductions in learning, and we continue to invest further in development and automation to allow us to pass on further benefits to our clients.

KEY BENEFITS OF OUR
INTERVENTIONS:

Direct Cost
Savings

Long-term value for
money delivered

Ability to apportion
budgets to key priorities